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Osmonds :: Help zone

Help zone

  Terms and Conditions
RETURNS POLICY

Please examine your order immediately on receiving it. Any problems or dissatisfaction with your order must be communicated to OSMONDS within 7 days of receiving your order. If OSMONDS have made a mistake in shipping your order this will be rectified as soon as possible and any return carriage charges incurred by the customer will be refunded.

If you have ordered in error and wish to exchange the goods, please return the goods unopened and in a resaleable conditon within 7 days and we will endevaour to exchange the goods where possible making any extra financial adjustments regarding cost of the exchanged products. Please note that the carriage charge will not be refunded in this circumstance and an additional standard postage charge will be made in shipping the exchanged goods back to the customer.

If you have ordered in error and no exchange is required please return the goods unopened and in a resaleable conditon within 7 days and the full price of the product will be refunded. Please note that the carriage charge will not be refunded in this circumstance.

 
 

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